Abbott Terms & Conditions

Effective Date of these Online Terms of Use: 4th March 2025

https://www.family.abbott/uk-en/glucerna-control/glucerna-control-sign-up.html (the “Abbott Website”) is a site operated by Abbott Laboratories Limited, including its subsidiaries and affiliates (together referred to as “Abbott”). Abbott is registered in England and Wales under company number 00329102 and with its registered office at Abbott House, Vanwall Business Park, Vanwall Road, Maidenhead, Berkshire, United Kingdom, SL6 4XE. Abbott’s VAT number is GB 430867056. To contact us, please telephone our head office on +44(0) 1628 773355.

By using the Abbott Website, you confirm that you accept these Online Terms of Use and that you agree to comply with them. If you do not agree to these Online Terms of Use, you must not use the Abbott Website. We recommend that you print a copy of these Terms for future reference.

These Online Terms of Use govern your access to the Abbott Website. These Online Terms of Use do not apply to Abbott websites that do not link to these Online Terms of Use, to residents of the United States or to third-party websites to which the Abbott Website may link. Your use of the Abbott Website is subject to these Online Terms of Use and the Privacy Policy.

Without prejudice to your rights under applicable law, Abbott reserves the right to amend, delete or modify these Online Terms of Use from time to time to reflect technological advancements, legal and regulatory changes and good business practices. If Abbott changes these Online Terms of Use, an updated version of these Online Terms of Use will reflect those changes and we will notify you of such changes by updating the effective date at the top of these Online Terms of Use. By accessing or using the Abbott Website, you agree that you have read, understand, and agree to be bound to the current version of these Online Terms of Use which you may view when accessing the Abbott Website. If you disagree with these Online Terms of Use, or are dissatisfied with the Abbott Website, your sole and exclusive remedy is to discontinue using the Abbott Website.

We amend these terms from time to time. Every time you wish to use the Abbott Website, please check these terms to ensure you understand the terms that apply at that time.

The Abbott Website is made available free of charge.

We do not guarantee that the Abbott Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Abbott Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access the Abbott Website through your internet connection are aware of these Online Terms of Use and other applicable terms and conditions, and that they comply with them.

We are the owner or the licensee of all intellectual property rights in the Abbott Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Abbott Website for your personal use and you may draw the attention of others within your organisation to content posted on the Abbott Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Abbott Website must always be acknowledged.

You must not use any part of the content on the Abbott Website for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of the Abbott Website in breach of these Online Terms of Use, your right to use the Abbott Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The content on the Abbott Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on Abbott Website.

Although we make reasonable efforts to update the information on the Abbott Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Abbott Website is accurate, complete or up to date.

Where the Abbott Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

The Abbott Website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on the Abbott Website do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us on +44(0) 1628 773355..

Whether you are a consumer or a business user: We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

• We exclude all implied conditions, warranties, representations or other terms that may apply to the Abbott Website or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • Use of, or inability to use, the Abbott Website; or
  • Use of or reliance on any content displayed on the Abbott Website.
• In particular, we will not be liable for:
  • Loss of profits, sales, business, or revenue;
  • Business interruption;
  • Loss of anticipated savings;
  • Loss of business opportunity, goodwill or reputation; or
  • Any indirect or consequential loss or damage.

If you are a consumer user: Please note that we only provide the Abbott Website for domestic and private use. You agree not to use the Abbott Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM.

You are responsible for configuring your information technology, computer programmes and platform to access the Abbott Website. You should use your own virus protection software.

You must not misuse the Abbott Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Abbott Website, the server on which the Abbott Website is stored or any server, computer or database connected to the Abbott Website.

You must not attack the Abbott Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Abbott Website will cease immediately.

You understand, acknowledge, and agree to the following:

• By using the Abbott Website, you agree not to disrupt or intercept our electronic information posted on the Abbott Website or on any of our servers. You also agree not to attempt to circumvent any security features of the Abbott Website, and to abide by all applicable, national and international laws, rules and regulations.
• You grant to Abbott the right to use all content you upload or otherwise transmit to the Abbott Website, subject to these Online Terms of Use and Abbott’s Privacy Policy in any manner Abbott chooses, including, but not limited, to copying, displaying, performing or publishing it in any format whatsoever, modifying it, incorporating it into other material or making a derivative work based on it. To the extent allowed by applicable law you waive any moral rights you may have to content you upload or otherwise transmit to the Abbott Website (if any).
• Except as expressly stated and agreed upon in advance by Abbott, no confidential relationship shall be established in the event that any user of the Abbott Website should make any oral, written or electronic communication to Abbott (such as feedback, questions, comments, suggestions, ideas, etc.). If the Abbott Website requires or requests that such information be provided, and that such information contains personal identifying information (e.g., name, address, phone number, email address), Abbott shall obtain, use and maintain it in a manner consistent with our Privacy Policy. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Abbott shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Abbott is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights.

Product names, descriptions and labelling may be of U.S. origin or of a third country’s origin which is not your country of residence. Products may not be available in all countries or may be available under a different brand name, in different strengths, or for different indications. Many of the products listed are available only by prescription through your local healthcare professional.

Except as expressly stated and agreed upon in advance by Abbott, no director, employee, agent, or representative of Abbott, its subsidiaries and affiliates are engaged in rendering medical advice, diagnosis, treatment or other medical services that in any way create a physician-patient relationship through the Abbott Website.

The information, documents, and related graphics published on the Abbott Website (the "Information") are the sole property of Abbott, except for information provided by third-party providers under contract to Abbott. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from the Abbott Website are used separate from accompanying text. Abbott is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott. No use of any Abbott trademark, trade names, trade dress and products in the Abbott Website may be made without the prior written authorization of Abbott, except to identify the product or services of the company.

Abbott is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to the Abbott Website. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using the Abbott Website, you agree to be bound by that Privacy Policy.

You recognize and agree that when submitting your personally identifiable information to the Abbott Website, while Abbott has safeguards in place to prevent unauthorized access or interception, there is no absolute guarantee of security. In the unlikely event of an interception or unauthorized access despite our efforts, Abbott shall not be responsible for such interceptions or unauthorized access, or any direct, indirect, special, incidental, or consequential damages (including lost profits) suffered by a customer or user, even if Abbott has previously been advised of the possibility of such damages, Abbott does not warrant, either expressly or implied, that the information provided by any customer shall be free from interception or unauthorized access, and does not provide any implied warranties of merchantability and fitness for a particular purpose.

Each customer is responsible for maintaining the confidentiality of his or her own password.

Please be aware that additional legal notices, disclaimers and other terms and conditions may apply to the Abbott website.

You agree that these Online Terms of Use and the Privacy Policy describe the entire agreement between us with respect to its subject matter.

If you are a consumer, please note that these Online Terms of Use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Online Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.